Privacy Policy

Effective date: November 10, 2026

This policy explains what personal information Reliant Labs, Inc. (“Reliant Labs,” “we,” “us”) collects through reliantlabs.com, how we use it, and the choices you have. It covers our website only. Hardware, data and test results you send us for a testing project are covered by your agreement with us.

Information we collect

Information you give us. When you use our quote or contact form, we collect your name, company email address, company website, phone number and the message you write. If you email or call us, we keep what you send so we can respond.

Information collected automatically. When you visit the site, Google Analytics, Google Ads and the services that run the site record standard technical details: pages you view, the site that referred you, whether you came from one of our ads, your browser and device type, and an approximate location based on your IP address. This is collected with cookies and similar technologies.

Phone calls from our website. If you reach our site by clicking one of our Google ads, the phone number you see may be a Google forwarding number that rings our main line. This shows us which ads lead to calls. Google reports the time and length of the call and your area code to us. We do not record calls.

Spam protection. Form submissions are checked by Google reCAPTCHA and Akismet to block spam. These services may process your IP address, browser details and the content of your submission for that purpose.

How we use it

  • To respond to your questions and prepare quotes
  • To schedule, perform and report on testing you request
  • To keep in touch about an active or past project
  • To understand how the site is used and improve it
  • To measure how well our online advertising works
  • To keep the site and our forms secure

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the site and our business, and only as needed for the purposes above:

  • Website hosting (WP Engine)
  • Website security and delivery (Cloudflare)
  • Website speed optimization (NitroPack)
  • Analytics, advertising and call tracking (Google)
  • Form spam filtering (Google reCAPTCHA and Akismet)

We may also disclose information if required by law or to protect our rights, our customers or the public.

Cookies, analytics and ads

Google Analytics uses cookies to measure site traffic. Google Ads uses cookies to measure which ads lead to calls and quote requests, and Google may use what it collects to show ads based on your visits to this and other websites. Google may collect information about your activity on this site and across other websites over time. You can block or delete cookies in your browser settings, install the Google Analytics opt-out browser add-on, or turn off personalized ads in Google’s My Ad Center.

Do Not Track. Our website does not currently respond to browser “Do Not Track” signals.

How long we keep it

We keep personal information for as long as we need it for the purposes above, including our business and legal record-keeping.

Your choices

You can ask us to review, correct or delete personal information you have submitted through this site. Email info@reliantlabs.com or call (408) 737-7500 and we will respond within a reasonable time.

Children

This site is intended for businesses. It is not directed to children under 13, and we do not knowingly collect their personal information.

Security

We use reasonable safeguards to protect the information we collect. No website or internet transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

If we change this policy, we will post the updated version on this page and change the effective date above.

Contact us

Reliant Labs, Inc.
3312 Woodward Avenue
Santa Clara, CA 95054
(408) 737-7500
info@reliantlabs.com